Introduction
Veloxx Media interacted with Jaspreet Singh, Partner and GCCs, Clients & Markets, Chief Revenue Officer at Grant Thornton Bharat. In this insightful conversation, Mr. Singh delved into the evolving landscape of leadership, the growing role of technology in consulting, and the importance of a collaborative approach when working with clients. Throughout the discussion, he emphasised adaptability, transparency, and strategic partnership as crucial elements for navigating today’s rapidly changing business environment.
Below are the given edited excerpts:
Q1: What’s your take on leadership today—especially in managing change, growth, and client trust in parallel?
A: Modern leadership demands adaptability, empathy, and trust. Effective leaders communicate openly, welcome feedback, and act swiftly in the interest of the organisation and its stakeholders. Managing growth and building client trust go hand in hand—aligning vision, execution, and culture is key. During the shift to remote work, leaders who prioritised well-being and transparency kept teams resilient and clients engaged, ultimately establishing lasting trust amidst uncertainty.
Q2: How does Grant Thornton Bharat differentiate itself in client transformation journeys?
A: Grant Thornton Bharat adopts a collaborative, partnership-driven model, guiding clients through every step of transformation. Our approach focuses on long-term success, from designing solutions to training client teams for sustainable results. For example, in digital transformation projects, we go beyond technical implementation to ensure the client’s workforce is empowered and comfortable, driving real and lasting impact.
Q3: What role do regulatory compliance, sustainability, and risk management play in your advisory model?
A: We place significant emphasis on regulatory compliance, sustainability, and risk management, ensuring our advice translates to responsible and future-ready growth for clients. Our advisory model is built on trust, transparency, and measurable outcomes, fostering relationships that focus on both compliance and meaningful progress for every stakeholder involved.
Q4: Can you share more on Grant Thornton Bharat’s Centers of Excellence and their impact?
A: Our Centers of Excellence in areas like cybersecurity, ESG, and sustainability equip clients with advanced expertise and innovative solutions. These centers ensure our clients stay competitive by addressing emerging challenges effectively, while also ensuring compliance and fostering sustainable growth amid evolving market demands.
Q5: How is technology shaping consulting at GT Bharat—for clients and internal operations?
A: We integrate technology throughout both client services and internal processes, leveraging data analytics and AI-driven tools for risk management, supply chain optimisation, and forecasting. Internally, continual digital adoption and up skilling keep our teams proficient with these tools, enabling us to deliver higher value for clients while driving operational excellence.
Q6: Despite advancements in technology, what human qualities remain most crucial in consulting?
A: Technology greatly enhances consulting, but human qualities—critical thinking, creativity, empathy, and effective communication—remain irreplaceable. These attributes allow consultants to deliver nuanced solutions, foster genuine relationships, and ultimately make a lasting difference, ensuring clients are guided successfully through dynamic and complex business landscapes.
