Reema Jain joins Unilever as Chief Information Officer, driving AI and digital transformation

Unilever has brought Reema Jain on board as its new Chief Information Officer (CIO), assigning her the mandate to accelerate the company’s technology‑led and AI‑enabled evolution across global operations. Her appointment comes at a time when digital infrastructure, data‑driven decision‑making, and intelligent automation are becoming central to how large‑scale consumer‑goods firms manage supply chains, manufacturing, and customer‑engagement platforms.
Jain steps into the role with over two decades of experience in enterprise technology and large‑scale digital transformation, having led technology‑strategy and change‑management programmes at major global organisations. Her background covers IT‑modernisation, cloud‑based infrastructure refresh, advanced analytics, and the integration of AI‑powered tools into core business processes, giving her a strong track record in turning complex technology roadmaps into measurable business outcomes.
In her new capacity, she will be responsible for overseeing Unilever’s global technology agenda, including the design and rollout of digital‑platforms that support end‑to‑end operations, from procurement and production to distribution and consumer‑insights. A key focus area is broadening the use of **artificial intelligence and automation to improve forecasting, optimise logistics, enhance sustainability‑linked decision‑making, and personalise customer‑experience models across markets. The aim is to align technology investments tightly with Unilever’s brand‑growth and sustainability governance goals.
Her appointment also underscores a wider industry shift in which CIOs are positioned as business‑strategy partners, tasked with shaping innovation, risk‑management, and operational agility rather than managing purely technical portfolios. By placing a seasoned digital‑transformation leader like Jain at the core of its technology‑governance structure, Unilever is signalling its intent to maintain a competitive edge in an increasingly digital and data‑intensive global marketplace.
Before joining Unilever, Reema Jain served as Chief Information and Digital Officer at Hero MotoCorp, where she led comprehensive digital‑overhaul initiatives, including modernising enterprise‑systems, scaling data‑and‑analytics capabilities, and integrating digital tools across manufacturing, service networks, and dealer-customer touchpoints. That experience in a capital‑intensive, manufacturing‑heavy environment equips her to handle the complexity and scale of Unilever’s operations and to drive technology‑change that is both operationally robust and commercially impactful.