YES Bank has promoted Vamsha Shetty to the position of Collections Head for Unsecured Loans, where she will oversee collections strategies across critical portfolios, including business loans, credit cards, and personal loans. This elevation underscores the bank’s strategic focus on fortifying its retail asset management and enhancing operational efficiency within its rapidly expanding unsecured lending vertical.
Shetty steps up from her previous role as National Head of Credit Cards Collections at YES
Bank, where she spent the past year driving recovery strategies and strengthening
performance metrics for the credit card segment. Her broadened mandate now
encompasses a wider unsecured lending portfolio, reflecting the institution’s trust in her
leadership to deliver consistent results amid competitive market dynamics.
With deep expertise in credit management, collections optimization, and unsecured lending
operations, Shetty brings a proven track record in risk assessment, portfolio performance
enhancement, and strategic recovery initiatives. Her leadership is expected to drive key
improvements in customer engagement, process automation, and sustainable portfolio
health, supporting YES Bank’s ambitions for balanced growth in high-potential retail
segments.
Earlier in her career, Shetty honed her skills at Kotak Mahindra Bank as a Strategist, where she shaped business strategies, managed complex credit portfolios, and contributed to
operational excellence in a fast-paced banking environment. This foundation has equipped
her with the strategic acumen necessary to navigate the evolving challenges of collections in India’s dynamic financial services landscape.
The promotion aligns with YES Bank’s broader efforts to reinforce its unsecured lending
capabilities while maintaining robust asset quality. Shetty’s expanded oversight positions her to implement innovative recovery frameworks, leverage data analytics for proactive
interventions, and foster customer-centric approaches that balance commercial objectives
with regulatory compliance.
As unsecured loans continue to fuel retail banking growth, Shetty’s elevation signals YES
Bank’s commitment to experienced leadership capable of delivering operational resilience
and scalable performance in collections, a critical function for sustainable profitability and
risk management.

