Gateretail and JK Tech Partner to Bring AI‑Driven Innovation to In‑Flight Retail

Gateretail, a leading in‑flight retail technology provider, has partnered with JK Tech to launch an AI‑driven platform designed to modernise and optimise onboard shopping for airlines. The upgraded solution leverages JK Tech’s JIVA Agentic AI to enhance demand forecasting, pricing optimisation, and automated ordering, addressing key pain points such as fluctuating demand and tight margins in aviation retail.
The platform enables airlines to make faster, data‑led decisions by providing real‑time insights into passenger purchasing behaviour and inventory performance. By combining Gateretail’s airline‑retail expertise with JK Tech’s software and AI capabilities, the collaboration aims to increase revenue per flight, reduce waste and stockouts, and improve operational efficiency across cabin retail operations.
Jose Lirio Silva, representing Gateretail, highlighted that the AI‑powered platform will significantly improve planning accuracy and streamline in‑flight retail workflows. Tanuj Singh of JK Tech noted that the integration of predictive analytics and agentic automation can help airlines boost profitability and customer experience in the highly competitive aviation environment.